Contact MSK

MSK has contact information to facilitate communication between its patients and providers, which leads to better patient outcomes. The best contact center in healthcare has become necessary for healthcare facilities to maintain relationships with their patients.

MSK Contact Information

Main Telephone Number
646-693-4595

Mailing Address
Memorial Sloan Kettering Cancer Center
1275 York Avenue
New York, NY 10065

Locations
Our world-class cancer care is available at locations in New York City, Long Island, Westchester County, and New Jersey. Get directions and parking information to our patient care and research facilities.

Current Patients

Our goal is to give you the best care possible.

Discuss a concern, ask a question, share a complaint about your care, or request someone to serve as your advocate: 212-639-7202
Get information about insurance coverage and billing: 646-497-9176
Learn more about signing up for MyMSK.
Log in to MyMSK
You may see 646-888-2001 show up on your phone when someone from MSK calls you.

Request Medical Records

There are several ways to ask for (request) your MSK medical records.

Call 646-227-2089
Email HIMROI@mskcc.org
On MyMSK, go to the Request Your Medical Records page and click “Complete Form.”
Complete this form (https://www.mskcc.org/teaser/release-information-medical-records-form.pdf) and fax it to 212-557-0531 or 646-227-3545

After asking for your records, please wait at least 10 business days before asking for an update.

Make an Appointment

Our Care Advisors are ready to help get the answers you need.

Call 888-406-1421
We’re available 24 hours a day, 7 days a week.

Copy https://www.mskcc.org/appointments/request-appointment into your browser and launch it to request an appointment.

For Child & Teen Patients

Call 833-MSK-KIDS
Monday to Friday, 9 a.m. to 5 p.m. (Eastern time)

For International Patients

Call 332-777-3655

Or use AT&T Direct Access by dialing the access number for the country you are calling from, then dialing 877-932-3843.