About MSK
Memorial Sloan Kettering Cancer Center (MSK/MSKCC) is a cancer treatment and research institution in Manhattan New York City. MSKCC is one of 72 National Cancer Institute-designated Comprehensive Cancer Centers. Its main campus is located at 1275 York Avenue between 67th and 68th Streets in Manhattan.
It was formed in 1980 from the merger of the Memorial Hospital for the Treatment of Cancer and Allied Diseases, founded in 1884, and the adjacent Sloan-Kettering Institute for Cancer Research, founded in 1945. The two medical entities had formally coordinated their operations since 1960.
MSK/MSKCC Overview
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages.
Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it.
MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.
What is MyMSK?
At Memorial Sloan Kettering Cancer Center, our doctors, nurses, and specialists work together to give the best possible care. To support our patients and caregivers during this process, we offer access to a patient portal, MyMSK.
MyMSK is our patient portal. You can use it to communicate with your healthcare providers and view appointment dates and times, test results, visit notes, and other helpful information.
If you have questions or concerns, contact your healthcare provider. A member of your care team will answer Monday through Friday from 9 a.m. to 5 p.m.
You can leave a message or talk with another MSK provider outside those hours. There is always a doctor or nurse on call. If you’re not sure how to reach your healthcare provider, call 212-639-2000
MyMSK Patient Portal Login
To access your account, open your preferred web browser on your computer or mobile device and follow the below steps:
- Access the Login Page: Visit the MyMSK login page.
- Enter Login Details: Input your email address and password in the respective fields.
- Sign Out for Security: Always remember to sign out to protect your health information, especially if you’re using a public or shared computer.
How to View and Pay Bills through the myMSK portal
MSK is committed to treating all patients who need care, regardless of their health insurance or financial status.
MSK offers services to help you arrange for payment of your bill; from insurance billing to payment plans, and even financial assistance which may qualify you for reduced payment or free care.
How Can I Pay My MSK Bills? Go to the myMSK bill payment portal for ways to pay your medical bills.
Download MyMSK App
MyMSK app is for patients receiving care at Memorial Sloan Kettering Cancer Center. The MyMSK app is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MSK app to securely.
You can download the MSK mobile app on your iOS or Android mobile device. To learn more about using the mobile app, please go to the MyMSK App Download page.
Contact MSK
MSK has contact information to facilitate communication between its patients and providers, which leads to better patient outcomes. The best contact center in healthcare has become necessary for healthcare facilities to maintain relationships with their patients.
For Questions about MyMSK
We’re here to help! If you need some help about MyMSK, you can use this link to email the MyMSK Help Desk at https://my.mskcc.org/Public/ContactUsMessageToHelpDesk, or email us at mymsk@mskcc.org.
You can also call the MyMSK Help Desk toll free at 646-227-2593 in New York City, or call toll free outside New York City at 800-248-0593, Monday through Friday, between 9:00 AM and 5:00 PM (Eastern Time).
For Questions about Your Healthcare
Do not use MyMSK to send messages about anything that needs attention right away. If you’re having symptoms or you need help right away, call your doctor’s office. You can find a list of doctors’ office phone numbers at http://www.mskcc.org/doctor/by-name.
For routine communication about your health, you can send a message to your doctor’s office by using the Compose Message option on the “Messages” section of MyMSK
For general guidelines on whether to contact providers on your healthcare team through MyMSK or call them directly, please read the guide Communicating with Your Healthcare Team Using MyMSK at mskcc.org/cancer-care/patient-education/communicating-healthcare-team-mymsk
For Questions about Billing
If you have a question about billing, you can also call 646-227-3378 in New York City, or call toll free outside New York City at 866-248-1274, Monday through Friday between 8:00 a.m. and 5:00 p.m. (Eastern time).
We are closed between 12:30 p.m. and 1:30 p.m.. You may be put on hold because of high call volume.
For Questions about your Doctor’s Appointment
Use this MyMSK link to contact someone at your doctor’s office at mskcc.org/cancer-care/patient-education/communicating-healthcare-team-mymsk