MyMSK Sign Up

You can sign up for a MyMSK account at my.mskcc.org or on the MyMSK app using your enrollment ID. Before your first appointment, you may have received an enrollment ID by email, or you can request one from a patient care advisor by calling 844-758-2153.

After your first appointment, you need an enrollment ID and your medical record number (MRN) to create a MyMSK account. You can find your MRN on your printed visit guide for an upcoming appointment or on a billing statement from MSK.

How to Sign Up for MyMSK

If you know your MRN, you can get an enrollment ID by calling the Help Desk at 800-248-0593. If you do not know your MRN, you can get your MRN and enrollment ID from the care coordinator at your doctor’s office. 

If you are a patient or a caregiver, you can sign up for my MSK using your enrollment ID. You can find your enrollment ID in an email from your doctor’s office or on your appointment printout.

If you received an enrollment email in your inbox, click the link in the email and follow the steps on the screen. If you’re using the enrollment ID found on the appointment printout, go directly to my.mskcc.org.

How to Sign Up for MyMSK
  • New users click ‘sign up’ to get started. (Copy ecologin.mskcc.org/Enrollment/TermsAndConditions into your browser and launch it.)
  • You will be asked to accept the website’s terms and conditions. 
  • Then, indicate that you are an MSK patient or caregiver and enter your enrollment ID.

You will then get an account activation email to complete the final step. To log onto my MSK, go to my.mskcc login page.

You can also go to our home page, mskcc.org, and click on patient login at the top right. For help call your doctor’s office or contact the portal help desk at mymsk@mskcc.org or call (646) 227-2593.

How to Log in to MyMSK

If you have a MyMSK account, please follow the instructions for logging in when you open the MyMSK login portal or app.

  • Log in with your username and password. You must enter your username and password the first time you use the new app.
  • It will not have your login already saved. Next, follow the instructions for setting up the app. Accept the terms and conditions by clicking the check mark on the upper right of your screen. You’re now ready to use the app.

Did you forget your username/password? To reset it, go to the MyMSK Patient Portal login page and click “Forgot username/password” for instructions.

How To Download the MyMSK app

MyMSK app is for patients receiving care at Memorial Sloan Kettering Cancer Center. The MyMSK app is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MyMSK app to securely:

You can download the MyMSK app on your iOS or Android mobile device. To learn more about using the mobile app, please go to the MyMSK App Download page.